Important Information

British Bespoke Auctions / Bespoke Auctions Ltd offers bidding on www.bespokeauctions.co.uk (additional 3% online premium if first registered for the sale on our website, 3% for Timed Sales) and other online platforms (additional charges may apply).

Please note: registering for the auction on other websites then bidding via www.bespokeauctions.co.uk will not qualify for the 3% online premium.


Viewing

Viewing is held at British Bespoke Auctions Offices, Avondale Self Storage, Hinton Road, Childswickham near Broadway, WR12 7HZ and is strictly by appointment only before the sale date. Clients are offered 30-minute slots allocated to view – if more time is needed, please book a double slot. Please list the lots you wish to view so we can prepare them in advance.

Identification is required for viewing.


 

Collections

Collections of lots can be made starting from the day after the auction. Please use our online booking system to reserve a collection time. Once an item has been collected and left our premises Bespoke Auctions Ltd are not responsible for any item. This includes any damage, breakages – please satisfy yourself with the condition on collection.

Collection of lots must be made within 4 weeks of the sale date unless discussed with Bespoke Auctions Ltd. After 4 weeks, storage charges starting from £5 + VAT per week per lot will apply after this time and must be settled before release of goods. If someone other than the purchaser is due to collect (for example a courier) we require written instruction to release the goods. After 8 weeks of sale, if items have not been collected Bespoke Auctions Ltd reserve the right to recycle lots.

 

 

Postage & Packing

We are pleased to offer our in-house post and packing service for jewellery and small items only. We are no longer packing fragile items or items larger than a small box. Should you require a post and packing quote for small items please contact us and we will add the charges to your invoice.

Bespoke Auctions Ltd are not liable for any loss, damage or breakage with any posted items. By requesting and paying for postage, you accept responsibility for items once they leave our possession. We do not post items for weekend delivery. Bespoke Auctions Ltd reserves the right not to send items that we deem to be too fragile.

For couriers and packing services, our clients often use the following:
MBE Cheltenham - https://www.mbe.co.uk/auction/shipping-order-form
Shipping Services Direct - https://www.shippingservicesdirect.co.uk/
Alban Shipping - 01582 493099 / https://albanshipping.co.uk/
Sackville-West - https://sackvillewest.co.uk/services/auction-house/
Shiply - https://www.shiply.com/
Martin Brothers Limited - 01985 844144 / orders@martinbrosltd.com
All About Freight - 0330 041 7079 / https://allaboutfreight.co.uk/contact/
Simon Hall Ltd - 01386 858555 / info@simonhallltd.com / https://www.simonhalllimited.com/